Privacy Policy

Marrick Steel Pty Ltd — Privacy Policy             

Our commitment to privacy             

Marrick Steel Pty Ltd - ACN 615 889 604 (Marrick Steel) is committed to protecting the personal information it collects.

This document sets out our policies for managing your personal information and is referred to as our Privacy Policy.

Definitions

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About Marrick Steel             

Marrick Steel is a structural steel organisation based in Melton, Victoria.

Marrick Steel offers a complete range of services, including the supply of structural steel, welding services and steel fabrication.

What information does Marrick Steel collect about you?             

Marrick Steel collects information from the following groups or individuals:

• Prospective or current customers

• Prospective or current employees

• Suppliers

• Contractors and service providers

• Visitors to our website

Clients and prospective clients             

When you enquire about our services or when you become a client of Marrick Steel, a record is made which includes your personal information.

The type of personal information that we collect will vary depending on the circumstances of collection and the kind of service that you request from us, but will typically include:

• Your name, e-mail, postal address and other contact details;

• Information about the employer or organisation who you represent;

• Your professional details as it may relate to your role within the organisation you represent; and

• Any additional information you provide to us, or authorise us to collect, as part of your interaction with us.

Prospective employees/applicants             

We collect personal information when recruiting personnel, such as your name, contact details, qualifications and work history. Generally, we will collect this information directly from you. 

We may also collect personal information from third parties in ways which you would expect (for example, from recruitment agencies or referees you have nominated). When offering you a position, we will collect additional details such as any relevant previous medical conditions that may impact your duties. We will also obtain details such as your tax file number and superannuation information as well as any other information necessary to conduct background checks to determine your suitability for certain positions (for example, positions which involve working with children).

Other individuals including contractors we may engage             

We may collect personal information about other individuals who are not clients of Marrick Steel. This includes customers, individual service providers and contractors. The kinds of personal information we collect will depend on the capacity in which you are dealing with Marrick Steel.

If you are conducting work on a site on which we have engaged you, we may take images or audio-visual recordings in which you would appear. Whilst every effort will be made to ensure that people are not identifiable, this may not always be possible. These images and audio-visual recordings may be used for marketing purposes on social media platforms. If you object to a particular image or recording, please let us know so that we can respond to the issue.

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In limited circumstances, Marrick Steel may collect information which is considered sensitive information. For example, if you are injured at a worksite in which we have engaged you, we may collect health information about you in an emergency or otherwise with your consent. We may also collect information about a person or persons who you nominate as your emergency contact. This information is only kept and used in the event of an emergency situation.

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You can always decline to give Marrick Steel any personal information we request, but that may mean we cannot provide you with some or all of the services you have requested. It also may mean that we cannot engage you in the provision of goods and services to Marrick Steel. If you have any concerns about personal information we have requested, please let us know.

Visitors to our website/s             

The way in which we handle the personal information of visitors to our websites is discussed below.

How and why does Marrick Steel collect and use your personal information?             

Marrick Steel collects personal information reasonably necessary to carry out our business, to assess and manage our clients' needs, and provide our services. We may also collect information to fulfil administrative functions associated with these services, for example billing, entering into contracts with you and/or third parties and managing client relationships.

Marrick Steel generally collects personal information directly from you. We may collect and update your personal information over the phone, by email, over the internet or social media, or in person.

Marrick Steel also collects and uses personal information for market research purposes and to innovate our delivery of products and services.

How does Marrick Steel interact with you via the internet?               

You may visit our websites without identifying yourself. If you identify yourself (for example, by providing your contact details in an enquiry), any personal information you provide to Marrick Steel will be managed in accordance with this Privacy Policy.

Marrick Steel's websites may contain links to third-party websites. Marrick Steel is not responsible for the content or privacy practices of websites that are linked to our website.

How does Marrick Steel hold information?             

Marrick Steel stores information in paper-based files or other electronic record keeping methods in secure databases (including trusted third-party storage providers based in Australia). Personal information may be collected in paper-based documents and converted to electronic form for use or storage (with the original paper-based documents either archived or securely destroyed). We take reasonable steps to protect your personal information from misuse, interference and loss and from unauthorised access, modification or disclosure.

Marrick Steel maintains physical security over paper and electronic data stores, such as through locks and security systems at our premises. We also maintain computer and network security, for example, we use firewalls (security measures for the Internet) and other security systems such as user identifiers and passwords to control access to our computer systems.

Users of our websites are encouraged to exercise care in sending personal information via the internet.

Does Marrick Steel use or disclose your personal information for direct marketing?             

Marrick Steel will only use your personal information for the purpose of informing you about our services, or other opportunities that may interest you with your prior permission. If you do not want to receive direct marketing communications, you can opt-out at any time by contacting us using the contact details below.

If you opt-out of receiving marketing material from us, Marrick Steel may still contact you in relation to its ongoing relationship with you.

How does Marrick Steel use and disclose personal information?             

For customers            

The purposes for which we may use and disclose your personal information will depend on the services we are providing you. For example, if you have engaged us to deliver a service, we may disclose information about you to service providers where this is relevant to our services.

Use and disclosure for administration and management   

Marrick Steel will also use and disclose personal information for a range of administrative, management and operational purposes. This includes:

• administering billing and payments and debt recovery;

• planning, managing, monitoring and evaluating our services;

• quality improvement activities;

• statistical analysis and reporting;

• training staff, contractors and other workers;

• risk management and management of legal liabilities and claims (for example, liaising with insurers and legal representatives);

• responding to enquiries and complaints regarding our services;

• disclosure to creditor reporting agencies;

• obtaining advice from consultants and other professional advisers; and

• responding to subpoenas and other legal orders and obligations.

Other uses and disclosures             

We may use and disclose your personal information for other purposes explained at the time of collection or otherwise as set out in this Privacy Policy.

How changes are made to this privacy policy?             

We may amend this Privacy Policy from time to time, with or without notice to you. We recommend that you visit our website regularly to keep up to date with any changes.

How can you contact Marrick Steel?             

The contact details for Marrick Steel are:

Marrick Steel Privacy Officer

Email address: accounts@marricksteel.com.au

This Privacy Policy was last updated in March 2025.

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